We at IT Magic Hat regard the success of your IT project as seriously as you do. 

We understand the client relationships we build are based upon our ability to help our clients deliver projects more effectively. To achieve this goal, we partner with our clients and share in the responsibility to make sure the right resources have been selected for each engagement.

Being in the people business, we understand the human element that exist which factors into the resource allocation process.  Acknowledging this factor exists, and wanting to demonstrate that we are true partners with our clients, IT Magic Hat offers our clients a 14 Day Guarantee on our PM and BA resources.

The 14 Day Guarantee allows our clients the luxury to validate the correct resource was, indeed, selected.  If a request to replace the resource occurs during the guarantee time frame, all associated fees will be waived on our client’s behalf.

(Please note the 14 day guarantee applies only to contract work only, a separate agreement exists for permanent placements.)

IT Magic Hat offers our clients a 14 Day Guarantee on our PM and BA resources.